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Dear Sir/Ms/Mdm,
Good morning/ afternoon/ evening,
Forbes Research Pte Ltd, an independent market research company has been commissioned by the Ministry of Manpower (MOM) to conduct a short survey about the quality of service based on your experience at .
Please answer this survey only based on your experience during your visit today at , not from other interactions you may have had previously.
Service includes staff politeness, efficiency, waiting time, quality of information/ instructions etc.
The survey will take around 3 minutes.
Your responses would be valuable in helping MOM improve its services to serve you better. As such, MOM may use your contact details to find out more about your case or invite you for a user interview to gain further insights into your feedback. However, you may choose to keep your responses confidential and remain anonymous.
Survey Instructions
■ Please do not use your browser's back or refresh button. Instead, use the back button located at the bottom should you need to return to the previous page.
■ If you exit the survey, you will not be able to resume the survey. It is recommended to complete the survey in a single sitting.
■ Once you have reached the final page, please click the 'Submit' button to complete the survey.
■ Please feel free to call Wilson or Khong Ngim from Forbes Research Pte Ltd at Tel: 6250 2212 between 10am - 5pm (Mon-Fri) or email survey@forbes.com.sg if you need assistance pertaining to the survey.
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